About Us
Family owned. Built to do the job right.
Fox & Fern is a family-owned property services company. What sets us apart isn’t a slogan — it’s the process behind every job, the standard every technician is held to, and the people you can actually reach when something comes up.
Background-Checked Crews
2+ Years Field Experience Minimum
Our Process
The process matters more than the pitch.
Every job, residential or commercial, runs through the same process — not because it’s convenient for us, but because it’s how the work actually turns out right.
01
Request & Scope
A quick request, a real scope — not a guess. Smaller jobs can often be quoted virtually with a few photos.
02
Matched & Scheduled
You’re matched with a background-checked technician who has at least two years of in-field experience, and scheduled on a time that works.
03
Work to Standard
The job gets done with premium materials and the same process every time, not whatever’s fastest.
04
Review & Follow-Up
We review the finished work before calling it done. Commercial accounts get ongoing check-ins from their Account Success Manager.
Our Standards
What every technician has to meet before they’re on the schedule.
These aren’t guidelines — they’re the minimum bar for anyone working under the Fox & Fern name.
Background-Checked
Every employee is background-checked before ever setting foot on a job site.
2+ Years Minimum Experience
Every technician has at least two years of real in-field experience — not just training, actual work.
Registered PA Contractor
Fox & Fern is a registered Pennsylvania Home Improvement Contractor, PA HIC# PA217947.
Commercial Accounts
A real person, not a ticket number.
Every commercial account is assigned a dedicated Account Success Manager — one point of contact who actually knows the account, available 24/7 for on-call service requests.
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One Dedicated Contact
The same person, every time — not a rotating call queue.
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24/7 On-Call
Available around the clock for commercial service requests.
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Knows Your Account
No re-explaining the property every time something comes up.
How We Stay Ahead
Built like a tech company, not just a trades company.
We’re always looking at how to make service faster and clearer — for you, and for the technicians actually doing the work.
Digital Scheduling
Requests booked and tracked without a round of phone tag.
On-Site Documentation
Photos and notes captured on every job, not left to memory.
Real-Time Updates
Know where a request stands without having to call and ask.
Faster Estimates
A few photos can turn into a virtual estimate on smaller jobs — no waiting on a walkthrough just for a number.
We built this into the site itself — our service request form can turn photos of a smaller project into a virtual estimate, which is the kind of thing that only happens when a company actually invests in the tools behind the work, not just the tools on the truck.
FAQ
About us, quickly
Is Fox & Fern licensed?
Yes. Fox & Fern is a registered Pennsylvania Home Improvement Contractor, PA HIC# PA217947.
Are your technicians background-checked?
Yes. Every technician is background-checked and required to have at least two years of in-field experience before working on a job.
What is an Account Success Manager?
Every commercial account is assigned a dedicated Account Success Manager, available 24/7 for on-call service requests, so there’s always a direct point of contact.
Do you work with both residential and commercial customers?
Yes. Fox & Fern takes on residential projects for homeowners as well as commercial work for businesses and property managers.
Ready to work with a team that shows up like this?
Send a service request and we’ll follow up with next steps — residential or commercial.